Now Hiring: Front Office Medical Receptionist
Position is with: SECO Physical and Occupational Therapy, PLLC based in Norwich
Schedule: Full time
Office Location: UHS-CMH Therapies Norwich
About the Role
We are seeking a friendly, organized, and detail‑oriented Front Office Medical Receptionist to join our care team. This position is the first point of contact for patients and plays an essential role in creating a positive, welcoming experience. If you enjoy helping others and thrive in a fast‑paced medical environment, we’d love to hear from you!
Key Responsibilities
- Greet patients with warmth and professionalism
- Check patients in/out and verify insurance information
- Schedule and confirm appointments
- Answer phone calls, route messages, and provide basic information
- Maintain accurate electronic health records (EHR)
- Collect co‑pays and manage billing inquiries
- Support providers and clinical staff with administrative tasks
- Ensure the reception area remains clean, organized, and welcoming
Qualifications
- Previous medical office or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask while maintaining accuracy
- Knowledge and experience with EPIC required
- Professional demeanor and compassionate approach
- Reliable, punctual, and team‑oriented
What We Offer
Competitive pay
Health and wellness benefits
Paid time off and holidays
Opportunities for training and career development
Supportive, collaborative work environment
How to Apply
Please send your resume and a brief cover letter to Allison O'Neill, PT at secoadm@frontiernet.net or mail to: 26 Conkey Ave, Norwich, NY 13815.
We look forward to welcoming the next member of our team!